Privacy

Privacy Policy:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

This privacy policy lets you know what information we collect, how we may share that information, and your choices regarding the sharing of your information. This policy applies to www.shoelanthropy.com, www.shoesthatsupport.com and other places where we may collect personal information.

We may collect personal information such as your contact, billing and shipping information. We may also collect demographic information. We collect information regarding your interactions with our Web sites using cookies. We may obtain additional personal and non-personal information from third party providers.

You may choose to stop receiving e-mail, direct mail, phone and mobile marketing communications. Shoelanthropy does not sell, rent or trade your personal information to third parties. We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes. Your personal information may be shared with current or future Shoelanthropy entities or subsidiaries. We may also use the information you provide to send you marketing communications.

Shoelanthropy does not knowingly collect information online from children under 13. Shoelanthropy values our relationship with our customers and we are committed to responsible information-handling practices.

If you have questions about Shoelanthropy’s Privacy Policy, contact us by emailing customerservice@shoelanthropy.com

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws.

Shoelanthropy follows these privacy principles both online and offline in the collection, use, security and sharing of customer information. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.We will use reasonable security measures to protect the personal information we receive from you.

The following Privacy Policy describes the information and privacy practices for www.shoelanthropy.com and www.shoesthatsupport.com where your personal information is collected by, or on behalf of, Shoelanthropy. When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to third party sites to which Shoelanthropy may link. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

As part of your interaction with Shoelanthropy, we may collect personal information such as contact information, including name, mailing address, phone number and e-mail address, purchase information, including credit card number, billing and/or shipping information. We may also collect demographic information, including age, personal interests and product preferences.

We use the personal information you provide for purposes including, but not limited to fulfilling requests for products, services or information, tracking and confirming online orders, managing our customer loyalty program, providing customer services, offering new products and services improving the effectiveness of our Web sites, our marketing endeavors and our services and offers, conducting research and analysis, sending marketing communications, performing other business activities as needed, or as described elsewhere within this Policy.

If you provide us information about others, or if others give us your information, we may store that data and will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, e-mailing a suggested product to a friend, and e-mailing friends a link to a product.

Shoelanthropy may obtain consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers.

Shoelanthropy does not sell, rent or trade your personal information to third parties. We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information to third parties to perform services on our behalf such as fulfilling our customers' orders, sending marketing communications, delivering packages, maintaining our customer loyalty program, conducting research, analysis or administering surveys, sending regular mail and e-mail on behalf of Shoelanthropy, processing credit card payments, and for other purposes not listed.

It is possible that we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Any personally identifiable information you submit on a bulletin board, blog, chat room, comment about a product, or any other public forum on this Web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information.

At times we may partner with a third party to create a site that may look as if you are on a www.shoelanthropy.com. These sites may be co-branded or may have the look and feel of being on our site. However, the information collected on these pages may not be covered under the this Privacy Policy.

Shoelanthropy communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services. Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. If you no longer wish to receive these communications, let us know by email at customerservice@shoelanthropy.com or calling our customer service number listed on the website. If you send an e-mail request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

Shoelanthropy will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. It may take up to 30 business days to remove you from our marketing lists. Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice. Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, customer loyalty program information or other similar information.

Shoelanthropy uses reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Shoelanthropy cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The Shoelanthropy Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as ordering information including your name, address and credit card number.

When you create an account on Shoelanthropy.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.

A cookie is a small data file that a Web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our Web sites and e-mails may use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.

Shoelanthropy may use a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any personally identifiable information. You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to view, create an account, or make purchases on the Web site.

We may use third-party advertising companies to serve ads when you visit our Web site or other sites across the Internet. These companies may use anonymous information (not including your name, address, e-mail address, or telephone number) about your visits to this and other Web sites. We may also share anonymous information with these companies in aggregate form. In either case, the purpose of the sharing is to provide advertisements about goods and services that may be of interest to you, analyzing and improving the effectiveness of ads and e-mails, and improving and enhancing our site and its content.

We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.

As Shoelanthropy continues to improve the services, products and the features we provide, this policy is subject to change. We will post significant changes to this Policy here and/or other formats for you to review.